i want to do the program, but i have no username and password, and i cant get past chapter 2.

Comments

17 comments

  • Avatar
    Jackkim

    i fixed mine by deleting my acount and downloading it again ! try it

     

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    Christopher Martinez

    I have the same problem and i emailed customer support but i have yet to recieve a response.  Help?

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    Scott

    Christopher, I don't see any record of an open ticket in our system. Have you tried using "ask us"?

    We apologize for any problems accessing your ebook. We want to make sure you can use your Jump Manual asap. The best way is to open a ticket. If you aren't getting your ticket answered, please be sure to let us know so we can help you.

  • Avatar
    Martin Durmov

    I got an email from FitSync telling me a Username and Password that dont work for the Jump Manual registration. I didnt get any other email telling me a Username or Password. Please help

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    André Jakobsen

    I've got the same problem as Martin.

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    Christopher Martinez

    Hi Scott,

      I dont see an ask us button but if your referring to the submit a request link then i'll go ahead and send another one.  But feel free to let me know where the ask us button is if i missed it.  I just want to start doing the workouts.  Thanks.

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    Issaka Mohammed

    So for the mac users how did you solve the problem?

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    Scott

    Mac users, you will be given special access after opening a ticket.

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    Luke Newton

    is this necessary to be so tough to get started. I paid so why was I given no password and no username. 

  • Avatar
    Luke Newton

    unless its what fitsync gave me for a username/password but those don't even work

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    Isaiah Flowers

    Yo i am having basically the same problem. Their are no pins left and i am really serious about working on my jumping ability. I have posted comments on youtube on this forum with the ticket. i still haven't gotten what i need which is the PIN. i need help thanks

  • Avatar
    Isaiah Flowers

    Yo i am having basically the same problem. Their are no pins left and i am really serious about working on my jumping ability. I have posted comments on youtube on this forum with the ticket. i still haven't gotten what i need which is the PIN. i need help thanks

  • Avatar
    Stevehilal10

    it says i need a pin code and i dont have one! someone get back to me asap

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    Mary Vincent

    It says i need a pin code when i get to chapter 5. where do i find my pin code?

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    Carl Fruechte

    yah I need a pin number I have username and password   thanks   Carl Fruechte

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    Kimberlee K Howard

    It won't allow me to go past chapter 3. It has a pop up thing that says I need a PIN code. I paid for the manual and downloaded it...I was expecting to be able to use it right away. I am currently trying to figure it out. I sent a request email for help, but it's really dissapointing because I was so excited to start and now I have to wait to even get past chapter 3.

  • Avatar
    Crasuant

    Anyone have the site address for the actual manual. I can't remember it!

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