How do I open a support ticket?

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    Sean Hesketh

    i see to have lost my jump manual on my comp i have a recepit number etc is it possible to get it re sent?

     

    PURCHASE INFORMATION

    Order Number: EM5L766S
    Order Date: 07/11/2009 6:17 PM PDT
    Customer Name: SEAN HESKETH
    Customer Email: seany_boi_baller@hotmail.com
    Product: The Jump Manual, Email Coaching, and Jumpers Forum Access
    Product ID: 3
  • Avatar
    Scott

    If you open a ticket using "ask us" you will receive a link for immediate access to The Jump Manual. Let us know if you continue to have problems.

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    Bob Hafemeister
    I'm really disappointed with Jacob, I purchased the JumpManual for my 14 year old son and right from the start the link to the manual for Mac users is lame. I downloaded the Windows version just to check it out and I have to say, the workout sheets and the whole format is lame. Looking at the site before purchasing makes it appear that the JumpManual includes some nice workout sheets, complete training videos and an EXACT nutrition plan. Unless I am doing something wrong it sure doesn't look that great to me. I will wait to hear back from support about getting the link to the Mac file and go through the manual again and hopefully it really is what I was hoping the JumpManual would be.
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    Brion mc gowan

    where is the ask us button?? its not on the left habd side of the page any more :/

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    William DelSanto III

    Where is Ask us? I sent you guys a support ticket

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    Scott

    The ask us button has been moved to the top with the rest of the menu. Sorry for the confusion.

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    sukhman

    how do i access the jump manual or is what is shown in the forum customer it? if it is the jump manual is a huge disappointment i would like a refund

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    sukhman

    also how do i access the ebook and workout charts because i am unable to find them

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    Jimmy Barton

    yea no idea how to get the charts unless that one little chart on the manual is it. or videos also the nutrition plan not that great he doesnt back up anything he is saying. the vertical jump bible is a way better vertical jump book and it explains everyhting

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    Jimmy Barton

    unless there is somewhere i can find all these charts and videos

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    Jimmy Barton

    how do i email you?

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    Charles Aaron Funk

    I have been referring to my Jump Manual on my desktop up until these last few days recently.  And now I can't use it because I don't have a password,  Your support staff tell me I need to retain my old email address that I used when purchasing my product, but Jump Manual does not recognize any of my addresses....  Is this a joke or what?????  Your program is not worth buying again, I feel like I have been robbed.  I have not even had this program a year now and now I can't use it.

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    Charles Aaron Funk

    I would like a refund too.

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    Han-Sol Ji

    I can't seem to open my jump manual e-book. It says the PIN number is invalid. Can you help me? 

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    Devontaewilliams2

    how do i even get to the manual where it gives me my workouts and stuff

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    Mohamed gasham

    i cant get the manual at all, i logged into this fitsync thing? still cant find my jump manual, everything that is mentioned in there site , i cant find?

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    Daniel Brucker
    I can't find the jump manual anywhere after I downloaded it
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    Mike Cronmiller
    This is the fourth time we have not been able to access the ebook. We have had to get three other password to access the ebook. We have paid for the access and don't understand why we can't access it. Please send me a new username and password. Mcronmiller@livoniacsd.org
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    Brian J Lyons

    #12347 Cant run jumpmanual.exe

    Hi. I just paid, got the receipt, logged in etc etc. However, each time I try to launch/run jumpmanual.com, Norton SONAR detects "high risk" and "suspicious" activity and immediately removes jumpmanual.exe from my harddrive (I am not offered an option, it does this automatically> Curiously, Norton Antivirus confirms that jumpmanual.exe is safe. I assume that the jumpmanual.exe file is attempting to access another computer as it launches and SONAR doesnt like this. Is the software supposed to do that? Is this a previously-encountered issue? Any suggestions? I would like to deal with this before I ask for a refund not having even had the opportunity to try the Program.
    Thanx

    Brian J. Lyons

    snowdog_61@hotmail.com

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    Marcus Simmons

    wheres the ask button at!?

     

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    Sebastian Pennisi

    i done my support ticket from the receipt they sent you on the clickbank website and it takes it over on this website. I will let yous know what happens with the result of the refund.

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    Konstantinos Alexandratos

    guys if you want the jump manual then download it for free here: http://www.filecrop.com/the-jump-manual-15-pdf.zip.html

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    Konstantinos Alexandratos

    it works for sure because one of my friends has downloaded it beacause his parents dont

    have enough money

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    Justin Alvarado
    I order my jump Manuel and it tooky card number and money but doesn't show how to complete the purchase and I'm not sure if they gonna send it to my address cause I have no confirmation code ??
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    Justin Alvarado
    My email is jennasa90@yahoo.com
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    Maticudrih
    Hello!         I ordered and paid by paypal payment of your jump manual program. However, it is stuck somewhere.         I can not find anywhere where I could link off his video training and a guide. What should I do?         My email is maticudrih@gmail.com         Thanks! 
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    Temitayo Oyedele

    cant access workouts what gives

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    Jmgr1020

    i dont understand i just bought the program now what do i do do i have to donload something???

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    John Shin

    i feel like i am getting scammed right now...not getting response on how to use program...

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    Eloir Carli Junior

     Can you give me the download to the most updated version? I purchased the program twice, since last year I not found any updates. Thanks

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